Technology and Market Analysis Report 2012-2017 Cloud Telephony

When most people think of the Cloud, they think about infrastructure hosting as it is a cost effective alternative for enterprise application implementation and ongoing operations.   However, few people understand the potential in Cloud Telephony, which represents a significant opportunity for replacement of traditional telecommunications systems, especially for small-to-medium businesses (SMB) communications services.

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Some of the advantages of Cloud Telephony include unified communication system without maintaining hardware, software and maintenance cost reduction, single number integration, common system to support multiple locations, improved disaster recovery, and cost effective operations.  The Cloud Telephony ecosystem includes cloud telephony providers, smartphone manufacturers, cloud telephony API providers, and various customers such as large corporations, SMB, and various intermediaries.

This research evaluates key growth parameters and market and technology trends for cloud telephony.  The report includes market projections and comparative analysis for SMBs, large organizations, NGOs, governments, VoIP vendors, and telecom operators.

Companies in Report:

Skype, Google, Magic Jackplus, Vonga, Ooma, Earthlink, AoL, Fring, Siplato, HipCom, VXML, VoLGA Forum, Sprint Convergence, Cirrus, FaceTime, Viber, MetroPCS, Alcatel-Lucent, Ditech, Genband, HTC, Huawei, Tecor, Apple, Sumsung, Motorola, Mavenir, LG, Kineto, Sonus, SPA, Starent, Ulticom, Vitend, Wichorus, ZTE, GSMA, Grameen Foundation India, SBI Youth of India, TechSoup Global, Hyundai Trident, OCTA, CISCO, PinPoint MD, Connection Telecom, TomTom, Verizon Communications

Target Audience:

• Cloud based Infrastructure as a Service (IaaS) providers
• VoIP service providers including MSO and OTT operators
• Non-traditional telephony service providers such as Google
• Traditional fixed/wireline and mobile/wireless network operators

Table of Contents
1. Executive Summary  7
1.1 Research Methodology    7
1.2 Key Benefits Of The Report    7
1.3 Questions Answered In The Report  7
2. Introduction  9
3. Cloud Telephony: Technological Background     10
3.1 What Is Cloud Telephony  10
3.2 Technologies  11
3.2.1 Sip 11
3.2.2 Ivr    14
3.3 Comparative Use Of Telephony Technology By Sip Vs. Ipbx Vs. Ivr 2011 - 2016 17
3.4 Speech Technology: A New Technological Opportunity For Cloud Telephony  18
3.5 Prerequisites For Cloud Telephony 19
4. Security And Privacy Concern For Successful Cloud Telephony     20
4.1.1 Dos Attack 20
4.1.2 Un-Authorized Call  20
4.1.3 Bounce Attack    21
4.1.4 Personalization    21
4.1.5 Media Specific Attack     21
4.1.6 Malicious Code Injection     21
4.1.7 Voip Phishing  21
4.1.8 Toll Fraud  22
4.1.9 Spit  22
4.1.10    Tools   22
4.2 Solutions For Secured Cloud Telephony System  22
4.2.1 Secured Log On   22
4.2.2 Secured Transaction 23
4.2.3 Continuous Monitoring And Audit    23
4.2.4 Anti Virus System  23
4.2.5 Using Sip Proxy   23
4.2.6 Sip Encryption Technique     23
4.2.7 Network Infrastructure     23
4.2.8 Authentic Upgrade   24
4.2.9 Use Secured Protocols  24
4.2.10    Use Dedicated Server  24
5. Present Status Of Cloud Telephony: At A Glance 25
5.1 Market Share Of Popular Voip Vendor  25
5.1.1 Fring   25
5.1.2 Skype    26
5.1.3 Google Voice 26
5.1.4 Call Rate For Different Cloud Telephony Provider    28
5.1.5 Monthly Cost For Different Provider    28
5.2 Cloud Telephony Market Value Projection 2012-2017   29
5.3 Comparative Revenue Of Different Cloud Telephony Telecom Operators Service Provider: 2010-2012  32
5.4 Comparative Annual Revenue Of Voip: 2010-2018 33
5.5 Next Generation Voice: Volte   34
5.6 Voice Over Lte Via Generic Access (Volga) 35

Report Details:

 

Published: Nov 2012

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